Comfort for city’s 500,000 pets as 24-hour animal hospital gets approval to expand

By Ellen Thomson at

A world-renowned emergency hospital for pets is to expand its site in Charing Cross.

Vets Now established Scotland’s first 24-hour A&E for sick pets when it opened premises on North Street in 2009.

Now the group has been given permission to open up two more storeys in the building it occupies.

Vets Now

Expansion: the animal hospital will now move into two upper floors

It’s good news for the estimated 500,000 pets that now have their home in the Greater Glasgow area.

Patricia Coalville is business development director for Vets Now.

She said: “We are delighted Glasgow City Council has approved our plans which will allow us to create a truly world-leading emergency centre of excellence here in Glasgow.

“For pet owners, we’re a bit like the pet equivalent of A&E.

“Our expanded hospital will mean our … vets can continue to provide the highest level of care for your pet, in a city which … has a burgeoning pet population.”

The redeveloped hospital is due to be completed by summer 2018 and will see ten new roles added to its 90-strong team across clinical and non-clinical roles.

The hospital, now at capacity, is the key emergency and out-of-hours facility for treating Greater Glasgow’s pet population.

Vets Now

Completion: how the new-look reception will look when the redeveloped hospital is complete in summer 2018

It saw 5,000 out-of-hours emergency cases last year while its referral clinicians saw 1,000 new cases.

The expansion will include a custom-built intensive care unit and an entire floor dedicated to emergency and critical care.

It will also see a new specialist oncology treatment area and more theatres to meet increased demand.

Further, an interventional medicine service will allow vets to use world-leading, minimally-invasive medical procedures to treat small animals.

Amanda Boag, Vets Now’s clinical director, said: “Vets Now is committed to remaining at the forefront of emergency and critical veterinary care not only through ongoing development of our services but also because we strive to employ the best in the profession and because we put continuing professional development and training at the core of our clinical standards.

“This exciting expansion further consolidates our position as Europe’s largest emergency veterinary service and is great news for Glasgow’s some 500,000 pets.”

Glasgow is one of 3 specialist UK emergency hospitals run by Vets Now treating over 100,000 small animals every year.